Vintage Cash Cow Reviews
(Rated by 2427 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.6
Base on 16 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery4.6
- Customer Service4.4
- Price & Quality4.5
- Return Policy4.4
Recent Customer Reviews (16)
Paul Cann
CrooksThey are crooks. After we rejected their offer, a valuable item was not returned. They said they never received it. More like they stole it! This company needs to be shut down and held to account! BBC watchdog shared similar stories...
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Mary Hemphill
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Nicole Strauss
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Gemma Stone-Wigg
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Thorsten Schweizer
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Elliot Pope
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Michael Bourque
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Penny Waters
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Monika Beich
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Jody Marquis
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Vintage Cash Cow Pros & Cons
Pros
1
Free and Insured Postage: The site offers free and insured postage labels for dispatching items.
2
Quick Appraisal and Offer: The vintage valuers at Vintage Cash Cow carefully appraise items and make an offer.
3
Fast Payment: Money is sent to the bank account within 24 hours of accepting the offer.
4
No-Obligation Service: The service is no-obligation, meaning items will be returned at no extra cost if the customer is unhappy.
5
Decluttering: The service allows users to declutter their home, which can be good for mental health.
6
Resale, Repair, and Reuse: Items are prepared for online and offline auction houses as single pieces or bundles. Items that can't be fixed may be dismantled into individual components to restore similar pieces. If an item has historical value, it may be contacted to a relevant museum.
7
Friendly and Interesting Staff: Staff are described as very interesting and friendly, fostering a fun working environment.
8
Communal Lunches: The company offers communal lunches where everyone can interact and eat together.
9
Variety and Flexibility: The job offers a rapid change and a real sense of energy, with bank holidays off and variety in tasks.
10
Ethical and Direct: The company is described as exciting, fast-paced, and ethical, with direct contact with founders.
11
Good HR Support: Upper management is approachable, and there is good HR support.
12
Unique Items: Employees get to work with unique and interesting vintage items daily.
13
Charitable Ventures: The company has charitable ventures like Vintage Cash Cow for Charities and Vintage Giving, which help raise funds for charities.
14
Easy and Convenient Service: The service is described as easy to use, with free postage labels and a hassle-free process.
15
High On-time Delivery: The company has a high on-time delivery rate, with over 92% of deliveries completed within the expected timeframe.
16
Good Customer Service: Communication channels include telephone, email, and live chat, with queries resolved under an hour.
CONS
1
Cold Winter Conditions: The Leeds King House can be cold in winter.
2
Occasional Saturday Work: Employees may occasionally be required to work on Saturdays.
3
Limited Training Program: There is a suggestion for a proper training program to help employees excel to their full potential.
4
Variable Valuations: Some users have reported variable valuations, with some items being undervalued compared to their actual worth.
5
Damage and Loss Issues: There have been reports of items being damaged or lost during transit, although the company handles claims on behalf of customers.
Vintage Cash Cow Features and Benefits
Features
Free and Insured Postage
The site offers free and insured postage labels for dispatching items.
Quick Appraisal and Offer
The vintage valuers at Vintage Cash Cow carefully appraise items and make an offer.
Fast Payment
Money is sent to the bank account within 24 hours of accepting the offer.
No-Obligation Service
The service is no-obligation, meaning items will be returned at no extra cost if the customer is unhappy.
Decluttering
The service allows users to declutter their home, which can be good for mental health.
Resale, Repair, and Reuse
Items are prepared for online and offline auction houses as single pieces or bundles. Items that can't be fixed may be dismantled into individual components to restore similar pieces. If an item has historical value, it may be contacted to a relevant museum.
Free Service Model
Operates on a free service model, meaning there are no upfront costs for customers to sell their items.
Free Returns
Free returns, ensuring that even if customers decide not to accept the cash offer for their items, they can have them returned at no additional cost.
Cash Offer
Payment process involves a cash offer after appraising the items sent by the customer.
Payment via Bank Transfer
Bank transfers are typically completed within 24 hours without any deductions for service fees.
Payment via Cheque
Cheques take 3-5 days to reach the customer in the post, plus an additional 3-5 days to clear in the bank, without deductions.
Easy and Convenient Service
The service is described as easy to use, with free postage labels and a hassle-free process.
High On-time Delivery
The company has a high on-time delivery rate, with over 92% of deliveries completed within the expected timeframe.
Good Customer Service
Communication channels include telephone, email, and live chat, with queries resolved under an hour.
Charitable Ventures
The company has charitable ventures like Vintage Cash Cow for Charities and Vintage Giving, which help raise funds for charities.